The Illinois Department of Employment Security had a backlog of 156K calls in February. Now, over a year into the pandemic, its offices remain closed to the public and 43K Illinoisans are still awaiting a call from IDES.

Gov. J.B. Pritzker said Illinois is close to starting the extra ‘bridge phase’ of mandates he added in March, but over a year into his COVID-19 restrictions it is another barricade to the state’s economy. States with fewer limits are seeing bigger declines in infections.